Privacy Policy

Introduction

Welcome to https://portable-toilet-tracking-and-maintenance-software.ecojohns.com (hereafter referred to as “Portable Toilet Tracking & Maintenance Software,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information from users of our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://portable-toilet-tracking-and-maintenance-software.ecojohns.com.
Any mobile or desktop applications developed by us and made available for download.
Services offered through our platform, including data tracking, maintenance management, and related tools.
Interactions with users through various communication channels such as emails, calls, SMS, and social media platforms.

Please note that this policy does not extend to third-party services or websites linked to ours via external links. These third-party platforms have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us when:

You sign up and use our applications as an authorized user.
You visit our websites linked to this policy.
You subscribe to receive newsletters, promotional emails, or other communications from us.
You provide feedback, share product reviews, or engage in surveys.

Personal Data Collection

We collect various types of personal data to enhance your experience and improve our services. The categories of information we gather include:

Account Information: Details related to your user account creation and maintenance, such as username, email address, and password.
Payment Information: Transaction details when you make purchases or use our subscription services, including payment method, billing address, and order history.
Financial Information: This may include bank account numbers (if directly linked for seamless payments), credit card information, and other financial records for processing transactions.
Purchase Information: Data about products or services you have purchased from us, including quantities, prices, and delivery details.
Mobile Device Identifiers: Unique device identifiers, IP addresses, mobile network information, and browser types to recognize your device and provide personalized experiences.
Location Data: Geographic location data if you choose to share it or when we detect your approximate location for service customization.
Feedback and Reviews: Comments, suggestions, and product reviews you submit to us.
Social Media Information: If you connect our services to your social media accounts, we may access certain personal information from those platforms (with your consent).
Product Information: Details about the products you interact with on our platform, such as viewed items, added to cart, or purchased.

We collect this data through direct user input, tracking technologies, and third-party service providers.

Cookies

We use cookies (and similar tracking technologies) to enhance your experience and provide personalized content. Cookies can be categorized into:

Strictly Necessary: These cookies are essential for the basic functions of our website or apps, such as allowing you to log in.
Preference: They remember user preferences, like language settings or display options.
Analytics: Used by analytics providers to track site usage and gather data on users’ behavior, helping us improve our services.

Users can manage their cookie choices through our Cookie Manager, allowing you to control which types of cookies are set on your device.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected. This may include:

Providing and improving our services.
Complying with legal obligations.
Protecting our rights and interests.
Resolving disputes or claims.

Once the retention period expires, we securely delete or anonymize the data to ensure your privacy.

Security Measures

We take robust security measures to safeguard your personal data:

Implementing encryption for data at rest and in transit.
Engaging secure third-party processing partners who adhere to strict data protection standards.
Regularly reviewing and updating our security practices to protect against unauthorized access or disclosure.

Children’s Privacy

We do not intentionally collect personal information from children under the age of 18. If you believe we have collected such information, please contact us at the address provided below, and we will take immediate steps to rectify the issue.

Your Rights (Subject to Local Laws)

Depending on your location, you may have certain rights regarding your personal data:

Access: The right to request access to the personal data we hold about you.
Rectification: The right to correct or update inaccurate or incomplete information.
Erasure (Right to be Forgotten): The right to request the deletion of your data, subject to legal exceptions.
Restriction: The right to limit the use or processing of your data in certain circumstances.
Portability: The right to receive your personal data in a structured, commonly used format, and to transfer it to another controller.
Objection: The right to object to the processing of your data for specific purposes.
Non-Discrimination: The right to be free from discrimination based on your exercise of privacy rights.
Data Appeals/Complaints: You can file a complaint or appeal with us or relevant supervisory authorities if you believe your privacy rights have been violated.

To exercise these rights, please contact our Data Privacy Team using the details provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website, and we encourage users to review it periodically for any updates.

Contact Information

For any questions related to privacy, data protection, or this policy, please contact us:

Email: privacy@portable-toilet-tracking-and-maintenance-software.ecojohns.com
Mailing Address: Portable Toilet Tracking & Maintenance Software, [Street Address], [City], [Postal Code], [Country]